Shipping & Delivery
Let's talk about shipping!
Your order is very important to us. Please take time to read the information below:
How do I check the status of my order?
Upon placing your order, please allow 1-3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us at email@example.com immediately and we will do all we can to investigate. We'll respond you in 24 hours.
How long does shipping take?
A: Please allow 14-21 days for the item to arrive after it is processed. We send items in multiple packages, this speeds thing up. Please don't be alarmed if you have missing some items. They will come in more packages. Sometimes items will get lost or damaged in their journey to you if this occurs, we will send you a replacement free of charge. Just contact our support team.
Do you ship Internationally?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us. And we never charge for shipping!